The Value Pack Program from ColorGATE is a full-fledged software maintenance and support contract which gives the licensee access to all updates and upgrades for a yearly fee. As a bonus for being a Value Pack customer, Colorgate will provide you preferred treatment in the case of support issues with remote support included at no extra cost.
With the ColorGate Value Pack 365 Basic, you gain a fixed term of 365 days that expires when the duration length is up. However, you have the option to agree to a Value Pack 365 again or to switch to one of the Value Pack alternatives 1,2, or 3. Value Pack 365 Basic is recommended to those who want to try ColorGate and experience the benefits of the Value Pack program without auto-renewal.
One of the reasons why a Value Pack from ColorGate is highly recommended is that your RIP software will always be up-to-date. Over 70% of incoming support requests are based on the usage of outdated software. The Value Pack Program will keep your RIP software updated with the latest features.
In the digital imaging industry, it is crucial to render file formats as correctly as possible. With Value Pack 365 Basic, you will always have access to the latest version of Adobe PDF Print Engine (APPE) to process all data from programs such as Photoshop (PSD) and Adobe Acrobat (PDF).
When you need technical support, a ColorGate technical support technician is able to log into your systems remotely (once you grant them permission) to analyze and solve the existing problem in a timely manner. This support method is more efficient and faster than traditional email or telephone.
See our tutorial on printing DTF on your Ricoh Printer below