Return Policy

Returns & Replacements

If you are not completely satisfied with any consumable product(s) you ordered you may return them for a full refund (minus shipping + restocking fee of 5% of order) within 15 days of your order (*some exclusions apply).

The product(s) must not be opened, used or worn if you would like a refund. * Some exclusions apply

Products may also be returned if they are defective. * some exclusions apply

Please email before returning defective or unwanted merchandise.

*Exclusions: All Bottles of ink, bottles of pretreatment and parts cannot be returned or exchanged unless deemed defective.  There are no refunds or returns on Laser Printers, Vinyl Cutters, Garment Printers, Embroidery Machine, Specialty Platens or Printheads.