Returns & Replacements
If you are not completely satisfied with the product(s) you ordered you may return them for a full refund (minus shipping + restocking fee of 5% of order) within 15 days of your order (some exclusions apply).
The product(s) must not be opened, used or worn if you would like a refund.
Products may also be returned if they are defective.
Please email firstname.lastname@example.org before returning defective or unwanted merchandise.
Exclusions: All Bottles of ink, bottles of pretreatment and parts cannot be returned or exchanged unless deemed defective. There are no refunds or returns on Laser Printers and Vinyl Cutters or Print heads.