Shipping Privacy and Returns Policy

customerApril 29, 2011

Customer Service

Shipping & Delivery
Free shipping is for delivery within the continental US only and ships via UPS GROUND or USPS (which ever has the lower price). All international orders ship via UPS International only.  Orders within the USA selected for Ground, 3 day, 2nd day or overnight will also be shipped via UPS. We do not ship via FEDEX, DHL or Carrier Pigeon.  Shipping to AK and Hawaii will go Priority USPS mail for a small charge IF the order fits in a large Flat Rate box and totals more than $150.  All COD orders (if accepted)  carry an additonal charge of $15. There are NO WEEKEND deliveries unless you call us and request UPS next day Saturday Delivery.  There is an extra $15 fee for Saturday delivery. GPI cannot control the weather nor can we be held responsible for delayed deliveries because of weather.  UPS does not deliver to PO Boxes, so where eligible, orders to be delivered to PO Boxes will be sent via USPS Priority Mail.  We only ship orders Monday Through Friday (Since UPS only picks up Mon thru Fri)

Shipping map for garment printer ink 

Privacy & Security employs industry-standard security SSL 2048bit security encryption measures to protect personal information collected against unauthorized access, disclosure, alteration or destruction. These measures may include, without limitation, encryption, restricted internal access, physical access security, and other technologies. We continually reviews and enhances its security systems in an ongoing effort to provide safe and secure treatment of its data.

Please review our Privacy Policy, which also governs your visit to, to understand our practices.

Returns & Replacements
If you are not completely satisfied with the product(s) you ordered you may return them for a full refund (minus shipping) within 15 days of your order (some exclusions apply). The product(s) must not be opened, used or worn if you would like a refund. Products may also be returned if they are defective. Please email before returning defective or unwanted merchandise.  Exclusions:  All Bottles of ink, bottles of pretreatment and parts cannot be returned or exchanged unless deemed defective.  

Contact Garment Printer Ink

Garment Printer Ink
502 Larkfield Rd
East Northport, NY  11731 

Local: 631-858-0114
Toll Free: 888-353-3307

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