Incomplete Print on the Anajet mPower

customerJuly 10, 2017

This is a troubleshooting guide on how to resolve issues with partial prints. This is not to be confused with colors dropping out or banding.

 

Symptoms

The print will start working on the design but then at some point it will completely stop printing.

 

Possible causes

  1. If a USB memory stick is being used to load files into the printer, the USB stick may have corrupted files or the USB device is damaged. This could happen if the USB device is not being ejected properly from the computer or from the printer. To avoid this, please use the Eject option to safely remove USB disks.
  2. If the printer is connected via USB cable then ensure the cable is connected properly and that it is not too long.

 

Leave a comment