Anjanet mPower Ink Dripping from Print Head

customerMarch 19, 2019

Symptoms:

  • Nozzle check pattern has large gaps
  • Drops of ink appear on shirt when printing
  • Visible dripping from print head plate

Possible Causes:

  1. The print head surface may be dirty. Perform a print head clean 1 from the main menu followed by a nozzle check.
  2. Print head plates need to be wiped clean of any ink that has formed after the print head clean.
    • From the control panel, select <Maintenance Features>, <Carriage Control>, <Release Carriage>
    • Once the carriage has been released, move it to the center of the printer.
    • Using a lint free wipe, clean the print head plates gently from back to front. Do not use a paper towel as this may clog the nozzles with fibers.
    • Once the plates have been cleaned, select <Secure Carriage> from the main menu. Using a small mirror, under the carriage will help view any ink that needs to be cleaned.

    • grate pic 1
  3. Wiper blade may be out of alignment and need to be raised. See technical document: TD&R Wiper Blade Adjustment.
  4. For mP5 printers your firmware may need to be updated to run a manual circulation function. This will remove any pressure in the lines that could be causing ink to drop from the print heads. Contact technical support for download and installation information

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It is always a good idea to visit anajet.com and log in with your customer information. Firmware and AnaRIP updates will be available for you to download when new features are available.

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